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You show I won this and charged my account but it is not in my ebay won. When I checked the completed listing it show someone else won.What is the deal? I want credit for this added back to my account and since this has happened twice in a row now how can I trust your service when I want to win on ebay?
Posted Mar 03 2011 08:26 pm
by Gu***st
Hello,
We posted a new update. Here is the link and I pasted the message below. Please note that all snipes are functioning properly at this time and no re-submissions need to be done.
We released a set of changes, but eBay has continued to make changes to their form submissions.
Update: March 4, 1:00am PST
Our software has been re-written to accomodate the eBay changes. We apologize for any surprise or confusion this caused. We will be issuing credit Thursday evening and sending e-mail to that effect. Please contact us for any questions.