BidSlammer Forum My BidSlammer Dashboard >>

BidSlammer Forums >> Help & Troubleshooting


Missed Snipe and Billing

Posted: Mar 05 2011 06:51 PM

Hi Bid Slammer!





I love you guys, but if you check tatumsnipe you will see four items. Bid Slammer won the first bid for the cloisonne bird. It DID NOT WIN the vase or snail. Someone else won the vase, no one won the snail, it has been reposted.


When I check to see if I had won I saw it was not working and quickly went into ebay and placed a bid for the 3 item cloisonne auction. So I won that on my own.





First I want to know if this if fixed because I want to use Bid Slammer, I use you for all my bidding.





Second, I would like my money refunded in the last three bids.





Thank you for investigating this error. I look forward to hearing from you.





Best,





Mary


Posted Mar 05 2011 06:51 pm by Gu***st

Hello,





This email is to inform you that we have issued you some credit.





We have posted a message on our website explaining that eBay


made some changes to their website. This happens about three or


four times a year and we are usually able to update the software


in the background with few snipes being affected.





Rest assured that we are always working to assure your


trust and continued success.





If you have any other concerns, please contact us at our


customer service link below.





http://www.bidslammer.com/helpdesk/





Thank you for your continued support and trust BidSlammer.





Kind regards,


Your Friends at BidSlammer ;-D


Posted Mar 06 2011 02:23 pm by Gu***st

Reply to this discussion


Sorry, only BidSlammer customers are allowed to post in the forum.   Join now

 



Join Now! Start winning items today.

© BidSlammer 2001-2021. All Rights Reserved.

Home | Help | FAQ | Screenshots | Blog | Community | Contact Us
Collectors | BidSlammer API | Terms | Privacy | Site Map