i had this snipe entered about a week in advance and for 100s more than it sold for.





what happened? at very least, please credit me.





your software seems to think the snipe went in, and I won. but look at the listing and you see it didnt enter.





I have another snipe set for 2 days from now...how do I know this will not occur again?





Thanks,


Marc

Hello,





This email is to inform you that we have issued you some credit.





We have posted a message on our website explaining that eBay


made some changes to their website. This happens about three or


four times a year and we are usually able to update the software


in the background with few snipes being affected.





Rest assured that we are always working to assure your


trust and continued success.





If you have any other concerns, please contact us at our


customer service link below.





http://www.bidslammer.com/helpdesk/





Thank you for your continued support and trust BidSlammer.





Kind regards,


Your Friends at BidSlammer ;-D