I missed the snipe on auction #220744428325 but the status says I won the auction, and $.50 was deducted from my account. I actually submitted a ticket for this before (ticket #N1DTAH66Q3) but now when I try to check the status, it says the ticket doesn't exist. Could you please refund the $.50 to my account? Thank you!

Hello,





This email is to inform you that we have issued you some credit.





We have posted a message on our website explaining that eBay


made some changes to their website. This happens about three or


four times a year and we are usually able to update the software


in the background with few snipes being affected.





Rest assured that we are always working to assure your


trust and continued success.





If you have any other concerns, please contact us at our


customer service link below.





http://www.bidslammer.com/helpdesk/





Thank you for your continued support and trust BidSlammer.





Kind regards,


Your Friends at BidSlammer ;-D

I did not receive the credit to my account. Could you please look into this? Thank you.

I still have not received the credit to my account for the missed snipe that I was charged for. Could you please look into this? Thank you.

Sorry for the late reply, somehow I overlooked this response. I credited it 2X for you and mailed a receipt. ;-)

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care