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Missed snipe, funds removed

Posted: Mar 06 2011 01:24 PM

I missed the snipe on auction #220744428325 but the status says I won the auction, and $.50 was deducted from my account. I actually submitted a ticket for this before (ticket #N1DTAH66Q3) but now when I try to check the status, it says the ticket doesn't exist. Could you please refund the $.50 to my account? Thank you!


Posted Mar 06 2011 01:24 pm by Gu***st

Hello,





This email is to inform you that we have issued you some credit.





We have posted a message on our website explaining that eBay


made some changes to their website. This happens about three or


four times a year and we are usually able to update the software


in the background with few snipes being affected.





Rest assured that we are always working to assure your


trust and continued success.





If you have any other concerns, please contact us at our


customer service link below.





http://www.bidslammer.com/helpdesk/





Thank you for your continued support and trust BidSlammer.





Kind regards,


Your Friends at BidSlammer ;-D


Posted Mar 06 2011 02:23 pm by Gu***st

I did not receive the credit to my account. Could you please look into this? Thank you.


Posted Mar 07 2011 12:38 pm by Gu***st

I still have not received the credit to my account for the missed snipe that I was charged for. Could you please look into this? Thank you.


Posted Mar 11 2011 10:53 am by Gu***st

Sorry for the late reply, somehow I overlooked this response. I credited it 2X for you and mailed a receipt. ;-)

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Apr 09 2011 03:18 pm by Gu***st

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