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Lost bids?

Posted: Mar 12 2011 09:36 AM

I've bid on two items this morning, with the highest bid, placed last. How in the world could I lose both?!!! How can someone else with a lower bid - the same person, both times - placed before my bids end up with the auction item? James Denton





(My account with ebay is in good standing. That is not the problem.)


Posted Mar 12 2011 09:36 am by Gu***st

Hello,





I apologize for the delay in responding, we had a message posted in this regard, and I will briefly summarize. We did experience a small problem with some changes at eBay, which caused a few misses, but we quickly corrected it. If you have outstanding snipes that you feel were not credited properly, or you did not get the e-mail, we owe credit. I will provide a credit right now, please note that the credit does not actually change the smiley-face status of this snipe; that is a separate step.





Please let me know if I can help you further.


Posted Mar 14 2011 10:17 am by Gu***st

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