Hi, I got charged for two snipes that I did not win. Can I please get a refund for these? Thanks.

Hello,





Sorry for the late reply, somehow I overlooked this ticket.





Our log appears to have incorrectly reported this snipe somehow. Generally, this only happens when there is a delay from eBay in getting the response on the actual high bidder information. I have credited your account 2X for this snipe and I'm sorry for any surprise or confusion this caused.





Please note that this was a unique situation and it is not a reflection on the sniping accuracy.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 

I meant 2 snipes, sorry. ;-)