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Several errors - questions

Posted: Mar 29 2011 08:11 AM

There are several problems or things that I don't understand with my account starting with items that sold 15 days ago.


item #130495233690 - I had a higher bid, but didn't win the item





item #290542374728 - I had a higher bid; you show NO bids





items #390295262002, #400200774645, #390295819060, 350446281899, and #130495891008 are shown on a pink background, but no bid activity is shown.





item #230566184505 shows no bids, a close date in 23 days, and a WON icon.





Can you please tell me what's going on? Thanks.


Posted Mar 29 2011 08:11 am by Gu***st

Hello,





Yes we credited 230566184505 2X for you; we emailed that explanation so as not to confuse the next response.





The other bids have to do with proxy bidding. The "red" or pink means your bid won't be high enough to win.





In the case of the other items- the bid doesn't register since a proxy bid was waiting.





Here is more info on that:





http://bidslammer.com/user/faq/

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Apr 09 2011 03:38 pm by Gu***st

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