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Unhappy long time customer

Posted: Apr 01 2011 12:12 PM

i did not only not win this item having a higher bid than the winning one, but your system thinks i won and I was charged for it. Im dissapinted in how many bids i have lost in this manner, havin a way higher bid than the winnning one, i will have to shop arround for a more reliable service and not one that does not only loose the auction but also charges me!!





Maverick Laser Barbecue Infrared Thermometer LT-02


ebay item #390283609198


Posted Apr 01 2011 12:12 pm by Gu***st

Hello,





Our log appears to have incorrectly reported this snipe somehow. Generally, this only happens when there is a delay from eBay in getting the response on the actual high bidder information. I have credited your account 2X for this snipe and I'm sorry for any surprise or confusion this caused.





Please note that this was a unique situation and it is not a reflection on the sniping accuracy.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Apr 09 2011 03:48 pm by Gu***st

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