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Missed snipe

Posted: Apr 05 2011 11:41 AM

Once again, I have had a snipe not work... So far there is no note as to what happened. This is thew third time this has happened to me in recent months... and that is simply too many


Posted Apr 05 2011 11:41 am by Gu***st

Hello,





We did place the bid 5 seconds early (actually, 4) and received the error message from eBay:





"Sorry, but the item is no longer available because the auction has ended."





In this case, the seller most likely changed the duration or ended the auction early. The reason I say that is because the snipe was executed at the promised time, but the auction was already over.





Of course we do provide credit in this situation. I'll apply it, sorry for any confusion this caused - but we are not allowed to constantly refresh and therefore cannot detect this situation.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Apr 09 2011 03:44 pm by Gu***st

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