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My high bid didn't win

Posted: Apr 14 2011 05:29 PM

Why wasn't my snipe sent in? It would have won


Posted Apr 14 2011 05:29 pm by Gu***st

Hello,





I see what happened. We did place the bid 5 seconds early (actually, 4) and received the error message from eBay:





"Sorry, but the item is no longer available because the auction has ended."





In this case, the seller most likely changed the duration or ended the auction early. The reason I say that is because the snipe was executed at the promised time, but the auction was already over.





Of course we do provide credit in this situation. I'll apply it, sorry for any confusion this caused - but we are not allowed to constantly refresh and therefore cannot detect this situation.


Posted Apr 15 2011 05:21 am by Gu***st

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