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Expiry

Posted:

[b]BS Userid:[/b] Abtime

I viewed my account this morning, and found my balance had evaporated. I was never notified that this was about to happen. Please re-instate the balance I had (over $50). When I signed up originally, I understood balance never expired.


Posted Jan 30 2009 05:57 pm by Gu***st

Hello,



Sorry for any trouble on credit! In my opinion the conversion did not work fairly for you for some reason. I definitely added credit for you.



I hope you can forgive us for the surprise. We lowered our prices massively but it is hard to relay the true value. Some customers who paid $100 per month now pay $6. Our pricing changed (see the links posted). It was hard to find a solution for everyone. On the expiration, your account was used for about a dollar a month, we allowed "bucks" not to expire for quite some time, if you feel this balance was not adjusted correctly let us know, but we tried to be very careful. There were not any purchases in quite some time and we extended the expiration advertised in the user agreement. If you go by snipes won, or snipes executed, we wanted it to work out well (cheaper than before). We still continue our innovations. We want all our customers to be with us a long time!



Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care


Posted Jan 31 2009 09:01 pm by Your Friendly BidSlammer Admin

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