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Removal of previous snipes

Posted: Mar 01 2009 04:38 PM

[b]BS Userid:[/b] zrtkat

Hello, When you changed the snipes from dollars, I had about $16.00. They all disappeared. I had to purchase more snipes to use your service. Can you please check this and reinstate my snipes. Thanks, Greg


Posted Mar 01 2009 04:38 pm by Gu***st

Hello,



It was $12. Sorry for any trouble on credit! In my opinion the conversion did not work fairly for you for some reason. I definitely added credit for you.



I assume you read the "new pricing" post on your main home page. I hope you can forgive us for the surprise. We lowered our prices massively but it is hard to relay the true value. We were using "bucks" which caused confusion related to real money, which it wasn'. Some customers who paid $100 per month now pay $6. Our pricing changed (see the links posted). It was hard to find a solution for everyone. If you feel this balance was not adjusted correctly let us know, but we tried to be very careful. We also extended the expiration advertised in the user agreement. If you go by snipes won, or snipes executed, we wanted it to work out well (cheaper than before). We still continue our innovations. We want all our customers to be with us a long time!



Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care


Posted Mar 03 2009 09:45 pm by Your Friendly BidSlammer Admin

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