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Can't activate my acct.

Posted: Oct 17 2013 06:37 AM

I received the activation email. I click on the link and I get an "error 404 Not Found" message. I tried it on my smart phone and I received the same thing, "Not found. Requested URL...was not found on this server."


Posted Oct 17 2013 06:37 am by Gu***st

Hello,





I'll check this out and write back ASAP. We just modified some links on our site and this one must have slipped through the cracks. ;) I will write again shortly.


Posted Oct 17 2013 06:49 am by Your Friendly BidSlammer Admin

Great. Thanks!


Posted Oct 17 2013 06:50 am by Gu***st

Hi,





I am actually showing the account as confirmed. Did you have any luck with the link? Let me have the link and I will check it out. Sorry I should have asked for that earlier. In any case, it should let you log in at https://bidslammer.com/user/user/login/.





Let me know, thanks.


Posted Oct 17 2013 08:07 am by Your Friendly BidSlammer Admin

I had forgotten my password so when I enter my email address I get the screen that says "whoops, let's confirm your acct..." Then I get the activation email, click on the link, and get the error code. Still no luck.


Posted Oct 17 2013 08:39 am by Gu***st

Can you cut and paste the bad link into this ticket? Sorry for the trouble.


Posted Oct 17 2013 08:40 am by Your Friendly BidSlammer Admin

https://bidslammer.com/user/user/signup/confirm/33814/kI%2F95yT47Gj70/


Posted Oct 17 2013 08:47 am by Gu***st

Hi,





I confirmed your account, in fact it was already confirmed. We just added a bit more security and the system was getting confused about the authorization, which in your case had a percent sign. It should be ok now. It should not prompt you for the confirmation again.





Please let me know if you have any more issues. Thanks for taking the time to write in about this.





Sincerely,


BidSlammer Customer Care



Posted Oct 17 2013 12:09 pm by Your Friendly BidSlammer Admin

Thank you so much. Yes, my access has been restored! I appreciate your time and effort. Thanks again.


Posted Oct 17 2013 12:13 pm by Gu***st

My pleasure - thank you also, as this was a niche case we didn't catch during testing.


Posted Oct 17 2013 12:16 pm by Your Friendly BidSlammer Admin

My pleasure as well!


Posted Oct 17 2013 12:18 pm by Gu***st

If you ever need anything else you know where to find us. Keep an eye out for some neat new features coming up later this month! ;)


Posted Oct 17 2013 12:27 pm by Your Friendly BidSlammer Admin

Great! Looking forward to it!


Posted Oct 17 2013 12:27 pm by Gu***st

Thank you for your support.


Posted Oct 17 2013 03:47 pm by Your Friendly BidSlammer Admin

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