hey,what is going on here ??.


my last balance 2 days ago was 71.91


My last winning bid was 2 days ago and you already deducted.


Now why did you deduct my balance from 71.91 to 60.91 ???.

Hello,





I double-checked to make sure it is correct. From Oct 1, we were calculating the snipe fees for foreign auctions incorrectly, and so the system "caught up" to adjust the correct balance. I wrote an explanation below.





On Oct-4-2013: Balance was +21.28


On Nov-09-2013: Add +75.00,


Oct-4 to Nov-30: Snipe fees of -32.37,


The balance is +63.91





However, since it was our mistake I will add back the $10 for you. Also I will mail you a double bucks offer in the next 48 hours, we would like to give you something for your loyalty to the service. Please let me know if I can help with anything else, sorry again for the confusion.





Kind regards,


BidSlammer Customer Care