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[b]BS Userid:[/b] huntntech
How do I access my account for balance status?
Posted Mar 08 2009 06:20 pm
by Gu***st
Hello,
I assume you can still accesss your old email address, so...
If you are having trouble logging in? Generally this is due to a customer who has done a Microsoft Windows Update and the security settings on their computer changed. Try setting the security to "Medium". Also make sure are on your allowed list of sites.
Also, you can use the mail-password feature which is located on the login page. We find this resolves the issue 99% of the time.
If you used the mail-password feature already, and are still having trouble, this is definitely browser-related. The problem is solvable. Just use our FAQ link I posted below, for "I cannot log in", and follow all of the suggestions there. You may need to change your security settings or simply clear your cookies.
Thank you for writing, let me know if I can help further. We are glad to help.
BidSlammer Customer Care
Posted Mar 08 2009 08:20 pm
by Your Friendly BidSlammer Admin