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Missed auction wn

Posted: Mar 10 2009 12:28 AM

I placed a snipe on the following auction (280319324867) for £12.50, the auction was won for £10.00. The message is telling me i didn't make the minimum bid increment of £10.50, when clearly I did. If any bid was made, then the auction would have been won by me or by someone else for £13.00. This isn't the first time this has happened either.


Posted Mar 10 2009 12:28 am by Gu***st

Hello,



Since they hid buyers it's really tough to determine each situation, it should look ok now but let us know if this happens again.



I looked in our log and we definitely placed this bid. Have you changed your eBay password recently? If so you can update it using the "Preferences" link. If that isn't it, then be advised that eBay recently introduced a "link" feature for your eBay account to link to your PayPal account, could this be the issue?



Our best links on this subject are here:

[url http://www.bidslammer.com/help/getting_started.php]Setting up for successful sniping[/url]

[url http://www.bidslammer.com/help/lost.php]Why did I lose?[/url].



If the snipe resulted in an eBay error page, we try to "parse" (read) the error message from the result page and display it below the title. If you feel very strongly that something is amiss, we definitely want to know. But snipes miss, a few times per day, for reasons that snipe services cannot fully explain other than all the reasons we noted.



Thanks for taking the time to write, if you have further questions please feel free to ask me.



Kind regards,

BidSlammer Customer Care


Posted Mar 10 2009 02:57 am by Your Friendly BidSlammer Admin

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