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What happened to my account?

Posted: Mar 10 2009 10:19 PM

[b]BS Userid:[/b] danenzmann

So now it says I have no bids left? What happened?

New owner?


Posted Mar 10 2009 10:19 pm by Gu***st

Hello,



I think I saw 2 accounts for you... let me check. Sorry about this...


Posted Mar 10 2009 10:21 pm by Your Friendly BidSlammer Admin

Hello,



Sorry for any trouble on credit! In my opinion the conversion did not work fairly for you for some reason. I definitely added credit for you.



We had just taken down the new pricing link posted. I hope you can forgive us for the surprise. We lowered our prices massively but it is hard to relay the true value. We were using "bucks" which caused confusion related to real money, which it wasn'. Some customers who paid $100 per month now pay $6. Our pricing changed (see the links posted). It was hard to find a solution for everyone. If you feel this balance was not adjusted correctly let us know, but we tried to be very careful. We also extended the expiration advertised in the user agreement. If you go by snipes won, or snipes executed, we wanted it to work out well (cheaper than before). We still continue our innovations. We want all our customers to be with us a long time!



Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care


Posted Mar 10 2009 10:48 pm by Gu***st

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