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Another missed snipe

Posted: Mar 31 2009 06:02 PM

Daniel,



In this instance I think it was our fault. We have been doing some work to deal with growth issues and once in awhile a snipe gets affected. I'm afraid this time it was yours.



In the long term things will be much better as we are adding more redundancy and better processing power. I'm sorry that we missed this one for you. It was an isolated incident and is not likely to happen again.



Best Regards,



John D.

BidSlammer Customer Care


Posted Apr 01 2009 12:49 am by Gu***st

Ticket closed


Posted Apr 01 2009 01:44 am by Your Friendly BidSlammer Admin

i totally revamped the way we added snipes. for a short time people that added bids, well, they weren't getting added right. not sure how to explain that to this guy. maybe leave that part out.



i just regenerated all snipes so from this point on we know there is a job.


Posted Mar 31 2009 06:27 pm by Your Friendly BidSlammer Admin

[b]BS Userid:[/b] ezdrummer

[b]eBay Item No.:[/b] 270362058002

Hello, I'm sorry about the last correspondence I had with you. I was very unhappy that I missed quite a few bids with no clear explanation. I am using a paypal linked account now, and I just missed another snipe. Can you please tell me how this might have occurred? I have looked over the FAQ's and it doesn't look like any apply to this auction. Please let me know.

Thanks


Posted Mar 31 2009 06:02 pm by Gu***st

i think this one was our fault


Posted Mar 31 2009 06:17 pm by Your Friendly BidSlammer Admin

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