[b]BS Userid:[/b] bob7869

Hi,

I just returned to my home after a two year stay in the hospital and rehab center and tried to buy an item on eBay and found that my BidSlammer bucks were gone.I had no idea that they would expire, or I would have kept a minimum balance. Is there any way I can get them back? I enjoy your service and would like to continue using it.



Thank you, Bob

Bob,



Ok first please understand we did send e-mail, also our system status page under November 26 has more details.



In my opinion you should have received more snipes in the conversion, so I added more free snipes for you. I am sorry if this was a surprise, we did send e-mail to everyone. We're going to really surprise you in the next couple of weeks with the improvements we've made to keep your business. Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care