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My snipe credits have disappeared

Posted: Apr 01 2009 07:48 PM

[b]BS Userid:[/b] raygun

Hi. I haven't used your service in a couple months, and when I logged in today I have no snipe credits on my account (well, technically it looks like I have just the introductory 3 credits). What happened to my purchased credits?


Posted Apr 01 2009 07:48 pm by Gu***st

Hello,



In November 26 we converted "free bucks" to "free snipes". You had about a $5 balance applicable toward snipes. The 2003 free bucks dropped off after a five year waiver period (they expired in 2005 actually). In short we could not afford to give away free service any more (we did extend the expiration dates 3X the advertised 2 years). Our new pricing does not use free "bucks" awards. Our system status page under November 26 has more details.



I added some credit for you to account for the surprise.



Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care


Posted Apr 01 2009 09:20 pm by Your Friendly BidSlammer Admin

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