[b]BS Userid:[/b] AlisN1dlan

[b]eBay Item No.:[/b] none

Several months ago several of my snipes missed because my Ebay password wasn't current with Bidslammer. I have now updated Bidslammer with my current EBay password at least five separate times but I still keep getting the alert!!

Hello,



The error gives explicit instructions on why it can't accept it and what to do about it (you are using un-secure characters). Follow those instructions and write back if you have further trouble.



You will most likely need to modify your eBay password to exclude certain insecure and "hackable" characters.



Best Regards.



John D.

BidSlammer Customer Care

No: The error [b]doesn't[/b] give [b]"explicit"[/b] instructions. All the alert says is that my Ebay password "appears" to have been changed and now needs to be updated with BidSlammer.



And what the heck do you mean by "hackable", "insecure" characters??? Ebay passwords can only contain letters and numbers.

Carol Patterson-Martineau

Carol,



Please try clearing your web browser cookies and cache. Many times old information stored in a cookie can cause problems.



Let me know if that solves the problem.



Best Regards,



John D.

BidSlammer Care

Carol,



John is referring to the error message, the one when you submit your form.:



"BidSlammer cannot accept An eBay password with any of these four characters for security reasons: !! $$ ** &&. We respect your efforts to keep s security-conscious password and hope you

wouldn't mind trying a small modification.

The error seems to be gone when I log in as you. Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care

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