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Bid non-acceptance

Posted: Apr 23 2009 11:32 AM

[b]BS Userid:[/b] harpfields

[b]eBay Item No.:[/b] 180348311247

ebay art.no.180348311247

Message says, bid time ended or art.no.incorrect.

Both statements wrong.

This is the third time that articles have brought

this message. What´s the matter with BID SLAMMER?

You have 5 pre-paid snipes from me, I would like

my money back if you can`t give the service.

regards, Harpfields


Posted Apr 23 2009 11:32 am by Gu***st

Hello,



If you go to www.ebay.com and type in that item number you will get the following message:



"This item is not available for purchase on eBay United States"



That item is not available for purchase in the US and since BidSlammer is located in the US we are not allowed to bid.



Let me know if you have further questions.



Best Regards,



John D.

BidSlammer Customer Care


Posted Apr 23 2009 01:56 pm by Gu***st

Hello John D.

With respect your answer is rubbish. What is my bid to do

with the USA. The article (180348311247) is in Germany, I

live in Germany, have never been to the USA,have no intention of going to the USA. My art. information was found

in ebay Germany on my computer. Bid slammer is now more

expensive & less effective. Suggest you get a grip on your

CUSTOMER CARE SERVICE.

Sincerely,

Harpfields

Regards


Posted Apr 23 2009 02:26 pm by Gu***st

John,



As you know, it is illegal to snipe directly on the eBay Germany site. eBay Germany has banned sniping. In order for a snipe to be successful the item must be available for purchase on eBay US.



We are investigating ways to get around this problem, but this is not a error on BidSlammer, it is an eBay policy change that has created the problem.



Let me know if there is anything else I can do to help.



John D.








Posted Apr 24 2009 04:54 am by Gu***st

Ticket closed


Posted Apr 24 2009 09:42 am by Your Friendly BidSlammer Admin

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