It appears that our BidSlammer balance was charged for an item that we did not win because it failed to meet the reserve price. It was our understanding that we would not be charged for items that we do not win. Please advise.
Posted Apr 24 2009 10:46 pm
by Gu***st
Hello,
Thanks for bringing this to our attention. You should not be charged when the item has not been won. I will correct your balance and look into the problem.
Best Regards,
John D.
BidSlammer Customer Care
Posted Apr 25 2009 12:50 am
by Gu***st
Ticket closed
Posted Apr 28 2009 08:17 pm
by Your Friendly BidSlammer Admin