[b]BS Userid:[/b] tivdude

[b]eBay Item No.:[/b] 150341622302

Hi,

I set this snipe up, yet it went to the end with no bids. What happened???

Michael

Hello,



For item 150341622302, the sniper did "wake up" and try to snipe, but when it did, it got a page back from eBay that did not include a bidding form. We do not fully understand this miss but we did place the bid and it finished 2 seconds later. It should have taken 4-5 seconds.



You might notice in the last 6 months we have been displaying the reason for misses as it is seen on the eBay result page. There are 15-20 reasons why a snipe can miss, but there are still a couple that are not understood.



That item was a dutch auction, and that seems to be causing most of the problems we see. eBay is doing away with dutch auctions in May so that should eliminate this type of error.



I hope this helps, if you have any other questions please let us know and thank you for taking the time to write us.



Best Regards,



John D.

BidSlammer Customer Care

Hey John,



your replies are always really great but this one was really awesome. very honest and takes blame, but doesn't insult the customer at all.

Ticket closed