[b]BS Userid:[/b] Lalislammer

Hello,

I just logged on to use the service, and it said that my bucks expired since it had been a long time since I purchased them... if that's your policy, fine; however when I clicked the "add funds" link, it says right there that your snipe bucks "never ever expire!" What's the deal? I know it's been a while since I added funds, but I'm fairly certain I didn't use all $20 that I added initially. Plus, you say that using the web is free, but the percentage that you charge per bid won is actually a fee - so it's not in fact free... Had I known that my MONEY could expire, I would've definitely only added the minimum $10.

If you could at the very least let me know what my balance 'would have' been had you not "expired" my money?

Thank you,

-Lali

Hello,



I put some money back in... it is not supposed to expire the actual US dollar portion. It was about half & half.

Ticket closed

Lali,



Regarding the pricing and grandfathering, click "system status" to see all the posts on the subject. We grandfathered in free dollars that were about 4 years old. Now we don't expire bucks or any of that. ;-) We also dropped fees for snipes you don't win. Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care