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Snipe Fee Too High

Posted: May 15 2009 11:23 AM

BUG...



supposed to deduct from free balance first if above zero. in this case it was zero and still deducted. so I need to change the "if" statement.


Posted May 16 2009 08:39 am by Your Friendly BidSlammer Admin

Andrew,



I credited your account for $2.92 and will look into the problem. Thanks for letting us know.



Best Regards,



John D.

BidSlammer Customer Care


Posted May 15 2009 02:11 pm by Gu***st

His free balance is going in the negative and the dollar balance stays at $20.00. Don't understand that...



I credited the free balance for 2.92.


Posted May 15 2009 02:14 pm by Gu***st

[b]BS Userid:[/b] ajd101

[b]eBay Item No.:[/b] 200337397765

I had a balance of $20 prior to my winning snipe of $292 for ebay item 200337397765. My snipe balance is now $14.16 which means I was charged $5.84 instead of $2.92



Could you please credit $2.92 back to my account and investigate why I continue to be charged twice the advertised fee rate (1% of winning snipe or max of $5) for my winning snipes.



Thanks in advance,

ajd101


Posted May 15 2009 11:23 am by Gu***st

Ticket closed


Posted May 20 2009 04:30 am by Your Friendly BidSlammer Admin

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