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Ticket closed
Posted Jun 10 2009 03:59 pm
by Your Friendly BidSlammer Admin
Trying to use bidslammer and unable to axcess using usual ID and pin
Thank you
Leonie
Posted Jun 09 2009 05:55 am
by Gu***st
Hello,
I assume you can still accesss your old email address, so...
If you are having trouble logging in? Generally this is due to a customer who has done a Microsoft Windows Update and the security settings on their computer changed. Try setting the security to "Medium". Also make sure are on your allowed list of sites.
Also, you can use the mail-password feature which is located on the login page. We find this resolves the issue 99% of the time.
If you used the mail-password feature already, and are still having trouble, this is definitely browser-related. The problem is solvable. Just use our FAQ link I posted below, for "I cannot log in", and follow all of the suggestions there. You may need to change your security settings or simply clear your cookies.
Thank you for writing, let me know if I can help further. We are glad to help.
BidSlammer Customer Care
Posted Jun 09 2009 12:30 pm
by Your Friendly BidSlammer Admin