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prepaid balance missing

Posted: Jun 18 2009 04:30 PM

I joined in 2005 and put up about $20 soon after.

My credit for the balance of this is not being recognized. I am having a hard time dealing with bidslammer again until this is explained to me personally or I am given what I so willingly gave.

Thank you.


Posted Jun 18 2009 04:30 pm by Gu***st

Hello,



Per our terms of service agreement, free bucks expire after 2 years. We actually didn't enforce that until late last year so many people were able to use their free bucks much longer. We did this as part of a pricing change. We went from a snipes form of payment to an actual dollar balance. We also stopped charging for missed snipes. Overall the new pricing system is much better.



No actual dollars paid were expired, only free snipe bucks more than 2 years old. We no longer use the free snipe bucks and your dollar balance will never expire.



There was a message on the home page and emails were sent to all users, but you may not have seen the update if you have not logged in for a long period of time.



Kind Regards,

BidSlammer Customer Care


Posted Jun 19 2009 02:09 am by Gu***st

nice



add:



p1

... per the terms of our OLD funs policy, which was retired last year, ...



p2

We no longer charge dimes either.


Posted Jun 19 2009 03:15 am by Your Friendly BidSlammer Admin

Ticket closed


Posted Jun 21 2009 02:06 pm by Your Friendly BidSlammer Admin

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