[b]BS Userid:[/b] lavabid

There seems to be a problem with my account balance. On 11/22/08, I added $20 (+ $5 free) to my bidslammer account. I've only used my account a few times since and now my balance states that I only have 2 snipes left. I have no idea why I only have 2 snipes left, since I added funds when it was a cash balance fee schedule. Please respond.

Nancy,



The 2 snipes is a leftover from the pricing conversion last year that converted free bucks into snipes. That happened when we went to the cash system and is unrelated to your payment.



I will look into the payment and let you know.



Best Regards,

BidSlammer Customer Care

Nancy



I seem to remember a bug back in November, but we had that fix a long time ago, John will make sure your balance is correct. Thanks for writing about this. ;-)

Ticket closed