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balance problem

Posted: Jun 20 2009 10:45 PM

[b]BS Userid:[/b] lavabid

There seems to be a problem with my account balance. On 11/22/08, I added $20 (+ $5 free) to my bidslammer account. I've only used my account a few times since and now my balance states that I only have 2 snipes left. I have no idea why I only have 2 snipes left, since I added funds when it was a cash balance fee schedule. Please respond.


Posted Jun 20 2009 10:45 pm by Gu***st

Nancy,



The 2 snipes is a leftover from the pricing conversion last year that converted free bucks into snipes. That happened when we went to the cash system and is unrelated to your payment.



I will look into the payment and let you know.



Best Regards,

BidSlammer Customer Care


Posted Jun 21 2009 03:23 am by Gu***st

Nancy



I seem to remember a bug back in November, but we had that fix a long time ago, John will make sure your balance is correct. Thanks for writing about this. ;-)


Posted Jun 22 2009 05:02 am by Your Friendly BidSlammer Admin

Ticket closed


Posted Jun 22 2009 11:40 am by Gu***st

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