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Unable to use service

Posted: Jul 13 2009 04:32 AM

[b]BS Userid:[/b] howell1018

I am unable to use your service. I signed up several years ago and never used it so I'm still on my 3 free snipes. I tried to use it this morning and I kept getting the drop down that said I either wasn't logged in (I think I was as my username was displayed on the top of the page) or my Ebay information was not provided. I have never to my knowledge provided my ebay username and password which I would assume would be required to make a bid, but I can't find anywhere on your site where I might provide that to you. My username here is howell1018. Thanks in advance. I use a Mac if that's pertinent.

Posted Jul 13 2009 04:32 am by Gu***st


I just logged in as you without any problems, so this is likely a web browser issue. Please delete your web browser cache and cookies, then try logging in again. Are you using your s******a password?

You can set your eBay user id and password by clicking on the Preferences link on the menu bar.

Also, make sure you are using [url]this link[/url] to login. You may have an old bookmark that is pointing to the wrong page.

Let me know if you still have trouble after following those steps.

Posted Jul 13 2009 01:54 pm by Gu***st

Ticket closed

Posted Jul 14 2009 05:58 pm by Your Friendly BidSlammer Admin

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