BidSlammer Forum My BidSlammer Dashboard >>

BidSlammer Forums >> Help & Troubleshooting


drop in snipes

Posted: Jul 20 2009 10:46 PM

Ticket closed


Posted Jul 21 2009 04:18 am by Your Friendly BidSlammer Admin

[b]BS Userid:[/b] booma33

hi my account went from 116 snipes to $14.00 that seems a large drop could you please tell me how this happens thank you Robert Forbes


Posted Jul 20 2009 10:46 pm by Gu***st

Robert,



We posted a message that answers your question, on your home page. Considerations are as follows.



1. We did not bill some accounts at the time of the snipe for 3 weeks, so part of it simply is that your account was tallied.



2. For about 47 accounts, the "snipe count" or the "balance" was negative by about $5-$10 or so or by 5-10 snipes. So we "dumped" any negative snipe counts into snipe dollars.



3. In making these changes, we tried to make it so that customers only had EITHER snipes OR dollars. So in a few cases we traded snipes at a value of $1 each if you had 20 or less.



4. There is a bug where if you do actually own both snipes AND dollars, only the snipes will show and not the balance.



#4 will be resolved, by sending email and giving you an opportunity to exchange the snipes for dollars.


Posted Jul 20 2009 11:28 pm by Your Friendly BidSlammer Admin

Reply to this discussion


Sorry, only BidSlammer customers are allowed to post in the forum.   Join now

 



Join Now! Start winning items today.

© BidSlammer 2001-2020. All Rights Reserved.

Home | Help | FAQ | Screenshots | Blog | Contact Us
Collectors | BidSlammer API | Terms | Privacy | Site Map