BidSlammer Forum My BidSlammer Dashboard >>

BidSlammer Forums >> Help & Troubleshooting


Balance Incorrect?

Posted: Jul 25 2009 02:27 PM

I have one free snipe left, but my balance shows as (-0.50).



Does this mean I cannot use the one I have left?


Posted Jul 25 2009 02:27 pm by Gu***st

Graham,



Since you opened the account you have placed 5 snipes and won 2 items. I'm not sure how that happened - the system should have expired the free trial after the third snipe. You will need to add funds to continue sniping. Let me know if you have any other questions.



Kind regards,

BidSlammer Customer Care


Posted Jul 25 2009 02:51 pm by Gu***st

The other three snipes were ones I deleted because I changed my mind and then re-entered because I changed my mind again and then deleted them a second time :-)



I have only won two auctions and lost one. The way I understand it, because I lost, I don't get billed. So I should have one free snipe left and a zero balance.



There's no big deal. I just wanted to make sure I would have to add funds to use my last free snipe.



I must not be understanding something properly. I'll read all the help stuff again before I use it.



Thanks anyway. At least I know your system worked - I got the items I wanted.


Posted Jul 25 2009 03:26 pm by Gu***st

Hello,



What would make you happy? Just let us know what you think is fair.




Posted Jul 25 2009 04:42 pm by Your Friendly BidSlammer Admin

Hi.



I would be quite happy just having my trial account showing I have one free trial snipe left and that (-0.50) not showing.



Your sniping ability seems to work, but I would really like the chance to try it one more time before committing myself, as I had to disable my little PayPal/eBay electronic key generator thingy to use it.


Posted Jul 26 2009 03:45 am by Gu***st

Graham,



I removed the negative balance and added a dollar. That should get you going for another snipe.


Posted Jul 26 2009 05:07 am by Gu***st

Thanks muchly :-)


Posted Jul 26 2009 05:10 am by Gu***st

You're welcome - hope you win something nice.


Posted Jul 26 2009 05:19 am by Gu***st

Ticket closed


Posted Jul 26 2009 07:42 pm by Gu***st

Reply to this discussion


Sorry, only BidSlammer customers are allowed to post in the forum.   Join now

 



Join Now! Start winning items today.

© BidSlammer 2001-2020. All Rights Reserved.

Home | Help | FAQ | Screenshots | Blog | Contact Us
Collectors | BidSlammer API | Terms | Privacy | Site Map