Your comment was posted. Thank you for your contribution.
Captcha Code Incorrect
The captcha code you entered was incorrect. Please try again.
My balance in my account is wrong. Please look into it and get back to me.
Bud Casillo
Posted Jul 25 2009 03:58 pm
by Gu***st
Hello,
I apologize for any surprise or confusion. We posted a message that answers your question, on your home page. Considerations are as follows. We noticed a few billing issues on Friday --
1. We did not bill some accounts at the time of the snipe for 3 weeks, so part of it simply is that your account was tallied.
2. For about 47 accounts, the "snipe count" or the "balance" was negative by about $5-$10 or so or by 5-10 snipes. So we "dumped" any negative snipe counts into snipe dollars.
3. In making these changes, we tried to make it so that customers only had EITHER snipes OR dollars. So in a few cases we traded snipes at a value of $1 each if you had 20 or less.
4. For users that still have both snipes AND dollars, only the snipes will show (not balance).; In a couple of weeks we will send e-mail with a healthy exchange.
Posted Jul 25 2009 04:28 pm
by Your Friendly BidSlammer Admin