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[b]BS Userid:[/b] 498
Why does the Slam It tool bar come up saying that my account is low and needs funds when I have 112 snipes showing on my home page (somehow I lost 40 snipes from your calculation. 112 now 152 last week. Pretty steep since I didn't win 40 snipes in the last few weeks. You may address this issue also.))
Thank you
Posted Jul 27 2009 01:31 am
by Gu***st
Bruce,
I do appreciate the opportunity to explain. Slam-It is protecting your balance from going negative again. That is why it was so far negative, is slam-it had no error checking previously. ;-) Please let us know if you have any other questions, and thanks again for your business!
Kind regards,
BidSlammer Customer Care
Posted Jul 27 2009 02:38 am
by Your Friendly BidSlammer Admin
Ted W. or whoever:
What do you mean 'going negative again.'? I never have been negative. And am not negative now. According to my home page, I have 112 snipes left (after a good number were 'converted' or confiscated...I'm not sure which.)
Now, again, why can't I use the Slam-It button? I have a positive snipe balance. It should not be telling me my balance is low.
Please correct the software so I may use the Slam-It tool when I am on an auction page I want to bid on.
Thank you.
-Bruce
Posted Jul 27 2009 10:37 pm
by Gu***st
Bruce,
Slam-it used to let you add unlimited items without affecting your balance. Or without checking your balance.
Posted Jul 27 2009 10:44 pm
by Your Friendly BidSlammer Admin
Use the regular interface to add snipes until it hits zero again.
Posted Jul 27 2009 10:44 pm
by Your Friendly BidSlammer Admin
ok I changed it to $3 not $5. but there must be a limit.
Posted Jul 27 2009 10:45 pm
by Your Friendly BidSlammer Admin
Ted W.-
The Slam-It bar is functioning correctly now.
My home page displays a dollar now, not snipes remaining.
I do not understand you last comment:
'ok I changed it to $3 not $5. but there must be a limit.'
Please explain.
Thank you.
-Bruce
Posted Jul 28 2009 01:38 am
by Gu***st
You will get the same message again when your balance reaches $3.
Posted Jul 28 2009 02:05 am
by Your Friendly BidSlammer Admin
p.s. sorry I misunderstood the request before. I thought you had $5 left (not the snipes).
Posted Jul 28 2009 02:06 am
by Your Friendly BidSlammer Admin
Ticket closed
Posted Jul 28 2009 06:13 am
by Your Friendly BidSlammer Admin