BidSlammer Forum My BidSlammer Dashboard >>

BidSlammer Forums >> Help & Troubleshooting


zero funds in my account

Posted: Jul 27 2009 02:30 PM

Hi, I have not used my account in months and I believe there were a small amount left in it, around twenty some dollars. What happened?


Posted Jul 27 2009 02:30 pm by Gu***st

Dan,



I apologize for any surprise or confusion. We posted a message that answers your question, on your home page. Considerations are as follows. We noticed a few billing issues on Friday --



1. We did not bill some accounts at the time of the snipe for 3 weeks, so part of it simply is that your account was tallied.



2. Also some SLAM-IT did no error checking and caused many user to get a negative balance.



3. For about 47 accounts, the "snipe count" or the "balance" was negative by about $5-$10. At the time you bought "SNIPES", you still had a hidden account balance that was negative.



4. Combining the two resulted in a surprise since you had forgotten about the negative part.


Posted Jul 27 2009 02:53 pm by Your Friendly BidSlammer Admin

Reply to this discussion


Sorry, only BidSlammer customers are allowed to post in the forum.   Join now

 



Join Now! Start winning items today.

© BidSlammer 2001-2020. All Rights Reserved.

Home | Help | FAQ | Screenshots | Blog | Contact Us
Collectors | BidSlammer API | Terms | Privacy | Site Map