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Missing funds and snipes

Posted: Jul 28 2009 10:45 PM

We have update our help index page to reflect your experience, now it is more obvious how to contact us directly (public or private). Thank you for your candor.


Posted Jul 29 2009 03:19 am by Your Friendly BidSlammer Admin

Posted as a followup to the solved ticket #4182.



I have finally decided to take the hint and quit your service and I want my remaining funds credited back to me.



Thank you very much for your attention to this matter.



Sincerely,



Cheryl Schutz


Posted Jul 28 2009 10:45 pm by Gu***st

Hello,



There is no "hint." ;-) If you wish to cancel your account, please note that with BidSlammer, there is no cancellation, per se; you simply stop using the service when your funds are complete.



We do have a refund policy but it is fairly strict because we offer a free trial. Our refund policy and instrutions are in our user agreement. Just go to the Privacy link at the bottom of any page and then click Terms of Service. Or you can take this [url http://www.bidslammer.com/html/agreement.htm]shortcut link.[/url]



If you have any questions or problems please be sure to let us know, and thank you for your business.



Kindest regards,

BidSlammer support


Posted Jul 29 2009 01:39 am by Your Friendly BidSlammer Admin

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