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Snipes are gone

Posted: Aug 01 2009 10:55 PM

I had over 60 snipes and they disappeared and says I have a balance of ten dollars and some change.


Posted Aug 01 2009 10:55 pm by Gu***st

Richard,



I added some balance. I apologize for any surprise or confusion. We posted a message that answers your question, on your home page. Considerations are as follows. We noticed a few billing issues on Friday --



1. We did not bill your accounts at the time of the snipe for 3 weeks, so part of it simply is that your account was tallied.



2. When you'd bought snipes -- remember, your balance "snipe count" or the "balance" was negative by about $5-$10 or so or by 5-10 snipes.



3. All customers were converted to US dollars at a 2X exchange rate. I.e., We gave a 2X exchange and bought your snipes back for $1 each.



We operate in Punxsutawney, PA. Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care


Posted Aug 02 2009 12:03 pm by Your Friendly BidSlammer Admin

Hi Richard



We are trying to add a feature for history of snipe billing. You are not the first to ask, look for it in the bottom left later this week.


Posted Aug 02 2009 07:05 pm by Your Friendly BidSlammer Admin

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