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Balance error

Posted: Aug 03 2009 01:52 PM

[b]BS Userid:[/b] garyb2277

My account balance was 20 dollars & now it's only 2 dollars. Please look into it . Thanks.


Posted Aug 03 2009 01:52 pm by Gu***st

Gary,



I added some credit for you. I apologize for any surprise or confusion. We posted a message that answers your question, on your home page. Considerations are as follows. We noticed a few billing issues on Friday --



1. We did not bill your accounts at the time of the snipe for 3 weeks, so part of it simply is that your account was tallied.



2. When you'd bought snipes -- remember, your balance "snipe count" or the "balance" was negative by about $5-$10 or so or by 5-10 snipes.



3. All customers were converted to US dollars at a 2X exchange rate. I.e., We gave a 2X exchange and bought your snipes back for $1 each.



Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care


Posted Aug 03 2009 02:17 pm by Your Friendly BidSlammer Admin

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