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For whatever reasons my old user ID and password aren't working. Twice I've tried asking for my password by mail, been given a new User ID, and the promise that a new password was on its way to me via email. The email with the password hasn't arrived either time. It's doubly annoying because I was counting on Bidslammer to place bids for me on an auction which, for lack of a snipe, I lost. I'm ready to bid again on another item, but still can't access Bidslammer. How do we fix this log-in problem?