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I still have credit on my account

Posted: Feb 05 2009 10:57 AM

[b]BS Userid:[/b] USAmom2008


I have been using your service for months now, and took advantage of your double bidslammer value ($20 US) a few months ago but your system does not aknowledge that I have credit on the system and shows only that my "trial" period is over. Can you help sort this out? Thanks!


Posted Feb 05 2009 10:57 am by Gu***st


Sorry for any trouble on credit! In my opinion the conversion did not work fairly for you for some reason. I definitely added credit for you.

I hope you can forgive us for the surprise. We lowered our prices massively but it is hard to relay the true value. Some customers who paid $100 per month now pay $6. Our pricing changed (see the links posted). It was hard to find a solution for everyone. On the expiration, your account was used for about a dollar a month, we allowed "bucks" not to expire for quite some time, if you feel this balance was not adjusted correctly let us know, but we tried to be very careful. There were not any purchases in quite some time and we extended the expiration advertised in the user agreement. If you go by snipes won, or snipes executed, we wanted it to work out well (cheaper than before). We still continue our innovations. We want all our customers to be with us a long time!

Please let us know if you have any other questions, and thanks again for your business!

Kind regards,

BidSlammer Customer Care

Posted Feb 05 2009 03:40 pm by Your Friendly BidSlammer Admin

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