How to open a trouble ticket for billing inquiries
Posted: May 10 2009 07:21 AM
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If you need credit for a missed snipe, please inquire in the BidSlammer Support forum, since that is actually a bug report.
Please use the Trouble Ticket System, however, if ...:
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If your inquiry requires us to look up account information
If your inquiry involves a credit card
If your inquiry involves a PayPal transaction Id
If you are reporting fraudulent use
If your inquiry involves an accidental double payment (these are refundable)
If your inquiry involves your security
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Remember that BidSlammer does not give refunds unless it is a rare exception stated in our User Agreement.
We will respond within 1 to 24 hours.
Posted May 10 2009 07:21 am
by Gu***st
Yay! Keep up the good work everyone. I am really happy to see my favorite service has a forum now, and all the improvements lately, I am looking forward to see what is coming next!!