One of my snipes indicates that I won when actually my bid was too low. How do I recover this snipe to my account?

Hello,





Sorry for the confusion. I have your account pulled up, let me know the item number or the last 5 digits of the item number and I will credit you.





My understanding of this bug is that it happens in a few niche situations when the minimum bid increment is not quite met. Once I have the item number I can credit you AND fix that bug for next time.





Thanks!

Item 320369296549

Hello,





I took care of it, thanks for alerting us to this.

I had the same thing happen with a couple of my slams. I didnt win but baloney says I did. What can be done?


#280437937835 And I believe #190266261576


Thanks

Doug,





It's taken care of. Your second item number was incorrect, but I found the right one and fixed it.

Hello,


I had one auction last night and three tonight telling me I won when I clearly did not. The auction numbers are: 310188582843, 110470265195, 310188824566, and 310188826366. Please credit my account.


Thank you,


rockon52

rockon52,





I credited those items. Thank you for bringing it to our attention.

Hello,


Thanks for crediting my BidSlammer account for the four auctions. Unfortunately the glitch isn't corrected and it happened again. Auction #280439647323.


Thanks,


Sue

Sue,





Thanks for the information - I credited that snipe.