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Login Problems? - Read this, please

Posted: Jun 10 2009 11:10 AM

If you are having trouble logging in, the #1 reason is that some change was made on your browser, such as a Microsoft Windows Update -- and the security settings on your computer changed. (i.e. cookies).

1) Use the mail-password feature which is located on the login page. We find this resolves the issue 99% of the time.

2) Makes sure you can still access your old e-mail address.

3) Try setting the security to "Medium".

4) Make sure is on your allowed list of sites.

5) Check the time on your PC. On a rare occasion, a user finds their PC clock to be set wrong. This might force your login cookie to expire as soon as we create it. So, make sure the PC time is set correctly.

6) Delete all cookies from "bidslammer" and try again.

If you used the mail-password feature already, and are still having trouble, this is definitely browser-related. The problem is solvable. Just use ALL steps outlined. You simply may need to change your security settings or simply clear your cookies.

Posted Jun 10 2009 11:10 am by Gu***st

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