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My balance disappeared

Posted: Jul 13 2009 03:16 PM

I went to add a bid to one of my groups, and was informed that I didn't have a balance sufficient to do so. My account balance of $25 ($20.00+$5.00 bonus) seems to have disappeared?? Where can we look up transactions, anyways?


Posted Jul 13 2009 03:16 pm by Gu***st

And why are all the links that have anything to do with pricing throwing a 404?


Help->Bidding->How does Bidslammer bill me?





[url="https://bidslammer.com/user/pricing.php"]https://bidslammer.com/user/pricing.php[/url]





Not Found


The requested URL /pricing.php was not found on this server.


Apache/2.2.9 (Unix) mod_ssl/2.2.9 OpenSSL/0.9.8h DAV/2 PHP/5.2.9 Server at bidslammer.com/user Port 443


Posted Jul 13 2009 06:01 pm by Gu***st

Bob,





You found a bad link - we'll get it fixed. Use this one instead:





[url="https://bidslammer.com/pricing.php"]https://bidslammer.com/pricing.php[/url]





Your billing issue has been fixed. Check the support ticket you filed for details.





John


Posted Jul 13 2009 11:54 pm by Gu***st

Thanks for the speedy fix ! I really like this service, and I'm very pleased :)


Posted Jul 14 2009 12:53 am by Gu***st

Glad to see we turned your :angry: into a :) . Thanks for the business.


Posted Jul 14 2009 09:14 am by Gu***st

I have used Bid Slammer for many years, and I told my husband who was recently looking for something that I could help him with my bidslammer, only to find out, I no longer have any funds in my account, even though there were funds in my account the last time I used it. I am now using a different computer, could that be the problem?


Thank you,


Stephanie H.


Posted Jul 15 2009 09:24 am by Gu***st

Yes, most likely. However for billing issues or account research please open a ticket. :-) (See forum instructions)


Posted Jul 15 2009 11:22 am by Gu***st

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