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Charged for win when I lost

Posted: Dec 14 2009 09:16 PM

Why was I charged for a win when I clearly lost on e-Bay? The item even say's another high bidder on my home page.

Posted Dec 14 2009 09:16 pm by Gu***st


I credited your account for that snipe. eBay has made a number of changes to their result pages, making it more difficult to determine the winner. We have adjusted our code and thought we had a complete fix, but it seems a small percentage are still slipping through. We will continue to work on this issue until it is 100% and credit any incorrect charges.

Posted Dec 15 2009 12:00 pm by Gu***st

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