BidSlammer Forum My BidSlammer Dashboard >>

BidSlammer Forums >> Help & Troubleshooting


Auctions Won But Not Recorded

Posted: Apr 19 2010 02:51 PM

In my bid group "-1" Bidslammer shows that I lost all three auctions. However, in ebay I won ALL 3 auctions for an XBOX controller! I only wanted one. Now I am committed to buying all 3 controllers. What happened?


Posted Apr 19 2010 02:51 pm by Gu***st

degelow,





I will check our log files on those items and let you know what I find.


Posted Apr 19 2010 09:55 pm by Gu***st

degelow,





Bid groups work by placing the bid on the first item in the group, checking the win status, and bidding on another item in the group or canceling remaining group items. The key is checking the win status. We parse the auction result page to determine the winner, and in this case we received a response message that indicated that the reserve had not been met. That is why it happened - we are looking into the circumstances as to why the false error message occurred.





Sellers are usually pretty forgiving in cases like this If the seller is made aware of the fact that a sniping service made the mistake. You could also give them a link to this post. Let me know if you have further questions.


Posted Apr 20 2010 09:30 am by Gu***st

Reply to this discussion


Sorry, only BidSlammer customers are allowed to post in the forum.   Join now

 



Join Now! Start winning items today.

© BidSlammer 2001-2021. All Rights Reserved.

Home | Help | FAQ | Screenshots | Blog | Community | Contact Us
Collectors | BidSlammer API | Terms | Privacy | Site Map