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Can't Add Snipes

Posted: Jul 19 2010 05:51 AM

On July 18, I tried to add a snipe but received a message that said the eBay item number was invalid. It was valid.





Today, I tried adding a snipe and received an Internet page fault.





What's up?


Posted Jul 19 2010 05:51 am by Gu***st




On July 18, I tried to add a snipe but received a message that said the eBay item number was invalid. It was valid.





Today, I tried adding a snipe and received an Internet page fault.





What's up?








Just tried twice early hours of this morning, and getting the page fault instead of "invalid item number or auction ended" message I reported earlier.





Oliver


Posted Jul 19 2010 05:56 am by Gu***st

I posted on the other thread and I will post here also.





We apologize for the late reply - but the readout for some snipes is not showing correctly. We traced the problem to a formatting change on the eBay item page.





About once


per year, eBay makes a format change to their web pages which causes the item


fetch to break temporarily. We have changed our software to accomodate an eBay change


and all systems are operating normally.





We're always grateful for the posts - thanks and let us know if you have any further issues.


Posted Jul 19 2010 11:27 am by Gu***st

Tried to add a bid but it failed to submit the data.


Posted Jul 19 2010 02:06 pm by Gu***st

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