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Credit Balance

Posted: Sep 03 2009 05:53 PM

i haven't used bidslammer for about a year, but I'm pretty sure I ought to have a positive balance of about $20 (4 snipes under the old system.) Please advise.


Posted Sep 03 2009 05:53 pm by Gu***st

Hello,





The last actual payment was in 2005.... as a courtesy I added some money so you can snipe. If you haven't been to the service in a while we had posted several announcements and sent some e-mail about bidslammer 2.0 and the pricing changes.





1) We don't charge for misses anymore.





2) We don't expire free portions of dollars. The old methods caused a lot of confusion as the free portions were mixed with real money.





3) We had expirations of free bucks in the user agreement - but we as a courtesy we grandfathered in Nov 2007 and later.





What you see in your balance is true US dollars and it doesn't expire, ever, and neither will any other free dollars (since we don't do double bucks anymore). The new model is based on getting less money up front and giving away more service like the free search tool.





Thanks and let us know if we can help further.

Cheers,





Jay


BidSlammer Customer Care
 


Posted Sep 03 2009 06:21 pm by Gu***st

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