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Lost Balance by $160.00

Posted: Sep 05 2009 09:58 AM

Hi, my remaining Balance $193.00 3 months ago. I did not use it since then. I only have $37.50 remainding now. Please look it up and tell me what is happening. Thanks!

Posted Sep 05 2009 09:58 am by Gu***st


Good to hear from you again. I checked the logs and no bucks expired in your account and it is in good standing. Everything looks right. If you haven't been to the service in a while we had posted several announcements and sent some e-mail about bidslammer 2.0 and the pricing changes.

1) We don't charge for misses anymore.

2) We don't expire free portions of dollars. The old methods caused a lot of confusion as the free portions were mixed with real money.

3) We had expirations of free bucks in the user agreement - but we as a courtesy we grandfathered in Nov 2007 and later.

What you see in your balance is true US dollars and it doesn't expire, ever, and neither will any other free dollars (since we don't do double bucks anymore). The new model is based on getting less money up front and giving away more service like the free search tool.

Thanks and let us know if we can help further.



BidSlammer Customer Care

Posted Sep 05 2009 11:49 am by Gu***st

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